At the PepsiCo plant in Stone Mountain, Georgia, U.S., Anthony Eziashi is the final set of eyes before a 24-pack of Mountain Dew makes its way out into the world. And that's a very good thing.
Anthony (who goes by Tony) takes his job seriously, and he knows the production process backward and forward. When asked to describe a day on the floor, Tony lights up. Alarms buzz around him (whether they signal a problem or perfection). Tony’s on his feet, radio in hand, constantly coordinating with his team. He’s responsible for ensuring every code on every label is as it should be before a pallet stacked with product heads to the warehouse. And while his eyes and ears stay on the line, his mind is focused firmly on the people at the receiving end of the shipment.
"Don't send a bad product to the next person — that's your customer," Tony says, adamantly. Even if that person is the warehouse manager, a new trainee, or a curious journalist. "For me, the person I'm talking to is a customer. That's how I treat people."
Samantha Cleaver, a Logistics, Distribution & Transportation Manager, considers herself lucky that Tony taught her the ropes when she joined the Atlanta plant in 2020. She still remembers his friendliness and professionalism. "He took pride in ensuring all production lines operate smoothly and without interruption," she says.
Tony doesn’t just aim to get things right, he aims to elevate them. Including his own performance.