Myron Denson wanted to find a way to uplift his teammates. So early one morning last April, he set up his phone in a parking lot, queued up a catchy old-school hip-hop beat and hit record on his camera. He dipped his shoulders from side to side, bellowed, “Good morning! Good morning! Good morning!” and turned a safety gear checklist into a rhythmic jingle: “Face mask, gloves and knee pads.” He then closed out the 17-second clip with a joyful, “Hope y’all have a great day!”
The Customer Service Specialist posted his video to Yammer and has shared dozens more in the nine months since — all in the name of motivating, inspiring and recognizing his team. “I thought if recording videos makes me feel good, maybe it will make other people feel good, too,” says Myron, who manages the inventory of PepsiCo products at a Walmart and a Fry’s Food Store in Tucson, Arizona.
The exuberant messages have become a fixture in his division’s Yammer channel, where they’re viewed widely. They’ve even been shared by PepsiCo Foods North America CEO Steven Williams. “I feel like people respond to my positive energy,” Myron says.
He brings that energy to work with him every day. Myron takes tremendous pride in keeping store shelves stocked and building eye-catching displays, but there’s no part of his job that he loves more than being able to connect with customers — some of whom seek him out to say hello every time they come to shop. “They might be having a bad day,” Myron says. “Taking 10 seconds to smile and say, ‘Good morning, is there anything I can help you with?’ might make them feel 10 times better.”
