For anyone who has ever opened a bag of Doritos, poured a Pepsi or made a bowl of Quaker oats, taste is usually the first reason they come back. The crunch, flavor, fizz or comfort of a familiar product matters. That is also what makes updating those products so difficult.
Over the past decade and more, PepsiCo has been working to evolve parts of its food and drink portfolio as consumer preferences, nutrition expectations and regulations have changed. The work has included reducing added sugars in drinks, lowering sodium and saturated fat in foods, adding more diverse ingredients and developing new products that bring benefits such as whole grain, fiber, protein or hydration into everyday occasions.
What it takes to evolve a familiar product
That kind of change can be hard to see from the outside. A product may look familiar on the shelf, but behind it, teams may have spent months or years adjusting ingredients, testing taste, checking quality, making sure the product still works in everyday life and delivering on the taste and qualities people love.
Product development requires teams to carefully balance multiple attributes, including shelf life, texture, stability and flavor, to safely deliver the experience consumers expect. That’s why PepsiCo’s approach combines recipe changes with an interconnected way of working. Research, design, food safety, nutrition science, culinary expertise, regulatory review, brand insight and local market teams all play a role in ensuring familiar products retain the qualities people value.
“Progress in this space is rarely about a single breakthrough,” said Tara Glasgow, PepsiCo’s chief science officer and executive vice president of research and development. “It is the result of thousands of decisions informed by science, consumer understanding and rigorous testing. Every improvement, whether it is reducing sodium, incorporating more positive nutrition or advancing new ingredients and technologies, builds on what we have learned over time. Our goal is to continue evolving our products in ways that consumers value, while delivering solutions that are practical, scalable and rooted in science.”
Since 2015, PepsiCo has tracked progress against strategic nutrition goals across added sugars, sodium and saturated fat. The company has achieved its 2025 targets in those areas. The work has delivered lower- and no-sugar drink options, recipes for brands including 7UP, Mountain Dew and Mirinda, sodium reductions in selected Walkers, Lay’s and Doritos products, and oils with lower saturated fat across some markets in brands such as Lay’s, Doritos and Cheetos.